Note: Due to Covid19 and for safety reasons returns are not accepted at this time. Thank you for understanding. Cancellation are not approved once an order is shipped. However if you have any issue with your order please contact us at firstname.lastname@example.org or 786-648-6711. This new temporary policy overuled the old one below until further notice. Thank you for your understanding and your trust.
You want to return your order or part of your order? We are going to make it easy for you. We understand and you don't have to give us any reasons. For food safety reasons we are only asking two conditions which are the items cannot be opened and to contact us within 7 days after receiving the order.
How to return my order?
You can send an email to email@example.com with the order number and the items you want return if it's not all the order. You can also contact us at (786) 648-6711 and we will take care of the rest. And if you chose to send us an email and call us to return your order we will be happy to reply to you by both email and phone.
The refund is made to same method of payment and to the bank account you used to purchase the order. Your refund will be shown in your bank account in 4 to 8 business days depending your bank's processing time.
Since we are allocating the inventory and preparing your order. Once the order is confirmed and paid we cannot cancel the order.
If you have any questions you can contact us at firstname.lastname@example.org or at (786) 648-6711